FAQ
How do I track my order?
You will receive an email confirmation containing all the shipping and tracking infos.
International parcels are send via FEDEX
Germany parcels are send via GLS
How long will my order take to arrive?
During weekdays from Monday to Saturday all orders will be processed asap within 24 hours. Our shipping Partners FEDEX and GLS pick up parcels every day Mo - Fr around noon.
Parcels in Germany handled by GLS take usually not longer than two workdays to arrive.
International orders handled by FEDEX can take up to 7 days to arrive, always depending on your location.
What's my hat size?
You can find all infos regarding NEW ERA hatsizes here on our Size Chart Page
How much is the shipping to my location?
Shipping within Germany is €4,99 via GLS
International shipping is calculated during checkout depending on your delivery address.
More infos on shipping is found here on our Shipping Page
Can I have my own design embroidered to a hat?
Our Berlin crew offers embroidery services.
Please contact
JustFitteds Berlin
JustFitteds Berlin
Rochstraße 18
10178 Berlin
Phone: +49 (0)30 234 58 300
E-Mail: berlin@justfitteds.com
Opening hours
Monday to Saturday from 11:00 to 19:00 hrs
How to cancel an order?
Once your order is registered by our system, you need to be fast, as we process orders in time and have our carriers pick them up every day around noon.
If your order is not yet shipped, we can cancel the order accordingly.
If you order is already shipped, you need to either ship it back, or refuse delivery. In both cases, the cost of the return shipping has to be payed by you!
Check out our Cancelation Policy and find the revocation form here
If you are sending back unwanted goods, the goods have to be in the exact same state as delivered. All Stickers have to be intact and on the place they were put. The hat can't be worn, dirty, used in any way.
Do you do bulk orders or B2B?
Sorry but we don't do that.
Why is it only one per customer?
Our full custom JustFitteds New Era hats are mostly limited editions and we want to give as many customers the opportunity to buy one of our hats as possible. If we would allow multiple order from one person people would buy all our stuff to resell them. That would suck, wouldn't it? ;)
Is my data safe at Justfitteds.com?
Of course it is! Just check our Privacy Policy
